Access the computer's Basic Input Output System (BIOS) or Unified Extensible Firmware Interface (UEFI), and make sure the firmware detects the storage.Connect the drive to another computer to determine whether the problem is not the device.When checking the internal components, power off and unplug the computer before beginning the process. If it is an internal hard drive, ensure the data and power cables are correctly connected to the storage device, motherboard, and power supply.If you use a USB hub, connect the drive directly to the computer. If it is an external USB hard drive, disconnect and try a different USB port. Confirm the hard drive is correctly connected to the computer and receiving power.
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